Yes, you can exchange your item within 30 days, as long it is unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Additional non-returnable items:  
- Gift cards  

There are certain situations where only partial refunds are granted (if applicable): 
- Any item not in its original condition is damaged or missing parts for reasons not due to our error  
- Any item that is returned more than 30 days after delivery

If you have questions about our return & exchange policy, click here.

If your purchase does qualify for a return, send an E-Mail to our Customer Service: info@bbhealtcare.com. You will receive a response in 2 – 4 business days. 

If you have questions about our return & exchange policy click here.

Please reach out to us at info@bbhealthcare.com , and we are happy to help and quickly resolve the matter.

When you are shipping a return, you will receive a return shipping label. If your return is the result of our error, B+B Healthcare will cover the shipping charges for your returned product and refund the full amount of purchase. Repackage the item in the original packaging and, you will receive the shipping label via e-mail. Attach the shipping label to the return and deliver it to UPS.

If you have questions about our return & exchange policy, click here.