Yes, you can exchange your item within 30 days, as long it is unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Additional non-returnable items:  
- Gift cards  

There are certain situations where only partial refunds are granted (if applicable): 
- Any item not in its original condition is damaged or missing parts for reasons not due to our error  
- Any item that is returned more than 30 days after delivery

If you have questions about our return & exchange policy, click here.

If your purchase does qualify for a return, send an E-Mail to our Customer Service: info@bbhealtcare.com. You will receive a response in 2 – 4 business days. 

If you have questions about our return & exchange policy click here.

Please reach out to us at info@bbhealthcare.com , and we are happy to help and quickly resolve the matter.

When you are shipping a return, you will receive a return shipping label. If your return is the result of our error, B+B Healthcare will cover the shipping charges for your returned product and refund the full amount of purchase. Repackage the item in the original packaging and, you will receive the shipping label via e-mail. Attach the shipping label to the return and deliver it to UPS.

If you have questions about our return & exchange policy, click here.

We are shipping our products only in the United States.

You will receive an email to track your order as soon as your product is on the way. If you can't find the email, feel free to reach out to us (info@bbhealtcare.com) and, we're happy to help.

With standard delivery, we deliver your order free of charge for a minimum order value of $75!

Please reach out to us at info@bbhealtcare.com with more details regarding your issue.

We offer PayPal, Apple Pay, Amazon Pay, and Credit/Debit card payments.

The easiest way to unsubscribe from our email list is to click on the "Unsubscribe" link at the bottom of every email.

We understand that it's easy to lose track of passwords, which is why we made it easy to recover your password. You can quickly retrieve your password here and click on "Forgot it".

Because your email address is your account identifier, you unfortunately cannot change it on your account. If you absolutely must change your email address, you will need to contact customer service. However, since your orders are linked to the previous email address, your previous orders will only be accessible with the old email address.